Questions? We've got answers
How long does OMMA approval take? Up to 14 business days after you apply. Below, you'll find short answers to that and other common questions. Still stuck? Call us at 918-380-3313.
Your visit
Do I have to go anywhere?
No. It's a private video call from home, so you can join from your phone, tablet or computer.
How long is the visit?
About 15 minutes, which includes time to talk through your health history with your physician.
Do I have to be in Oklahoma?
Yes. You need to be physically in Oklahoma during your video visit, and your physician will confirm your location at the start.
Cost
How much does it cost?
$99 for your physician visit. Then, when you apply, the state charges its own $104.30 fee.
Can I pay less to the state?
Yes. The state fee drops to $22.50 with SoonerCare, Medicare or 100% disabled veteran status. Not sure about SoonerCare? Check with the Oklahoma Health Care Authority.
What if I'm not approved?
If your physician doesn’t issue a recommendation, for any reason, we refund 100% of your $99 visit fee. The state fee is separate: you only pay it when you apply with the state, and the state doesn’t refund it.
After your visit
When do I get my recommendation?
Within 24 hours, by email, if your physician approves. Also, keep an eye on your spam folder.
How long do I have to apply?
Within 30 days of your visit. After that, the recommendation expires and you'd need a new visit.
How long does OMMA approval take?
Up to 14 business days after you submit your application. Then your card comes by mail, so plan for a little extra time.
How long is my card good for?
Two years. So we suggest booking your renewal visit about 30 days before it expires.
About us
Do you issue the card?
No. The state does. We simply connect you with an independent, OMMA-registered physician.
Do you sell or prescribe anything?
No. We're a referral and scheduling service only, so we don't sell, prescribe or dispense anything.
Is my information private?
Yes. Your visit is a private video call, and we only share your details with your physician and the services that run our booking. Our privacy policy explains the rest.
Ready when you are
Private video visits, Monday to Friday, 10am to 6pm.